At our core, we prioritize your end-users’ needs and expectations when developing startup MVPs. We understand that building a successful product goes beyond following a set of specifications.
Maintenance Packages & Services
At Crescentic Digital, we understand that continuous success requires more than just initial development.
That’s why we offer comprehensive Maintenance and Support Packages that ensure your digital solutions remain robust, efficient, and secure throughout their lifecycle.
Trusted by Top-tier Brands Worldwide
BASIC
- Bug fixing
- Design tweaks
- CSS/HTML tweaks
- Layout changes
- Magento Theme Upgrades
- Magento Extension Installations & Upgrades
- Configuration of Magento
- Theme setup and config issue
- Apply Security patches
- Target time to respond
- Critical : 1 to 2 days
- Normal : 2 to 3 days
- Minor : 1 week
- Target time to resolve
- Critical : 2 to 3 days
- Normal : 7 to 10 days
- Minor : 2 weeks
PROFESSIONAL
- Bug fixing
- Design tweaks
- CSS/HTML tweaks
- Layout changes
- Magento Theme Upgrades
- Magento Extension Installations & Upgrades
- Configuration of Magento
- 3rd Party Integration
- Theme setup and config issue
- Apply Security patches
- Monitor Server and provide urgent support
- General Magento & Server Support
- Target time to respond
- Critical : 1 day
- Normal : 2 days
- Minor : 3 to 4 days
- Target time to resolve
- Critical : 1 day
- Normal : 5 days
- Minor : 1 week
EXPERT
- Bug fixing
- Design tweaks
- CSS/HTML tweaks
- Layout changes
- Magento Theme Upgrades
- Magento Extension Installations & Upgrades
- Configuration of Magento
- 3rd Party Integration
- Rest API Integration
- Theme setup and config issue
- Apply Security patches
- Monitor Server and provide urgent support
- General Magento & Server Support
- Target time to respond
- Critical : To be agreed
- Normal : To be agreed
- Minor : To be agreed
- Target time to resolve
- Critical : To be agreed
- Normal : To be agreed
- Minor : To be agreed
- Project Management
- Quality Assurance Testing
- Server Management: Managed Hosting Only
- Performance Optimization
- Follow release process
Why Choose Us.
Choosing the right digital agency is a crucial decision, and we understand the significance of finding a reliable and competent partner to drive your business forward.
Putting You First: A User-Centric Approach
Diverse Expertise for Holistic Solutions
Our journey through a wide array of industries has honed our ability to understand the unique nuances and requirements of each sector. We embrace the opportunity to delve into new realms broadening our knowledge and expertise.
Clear and Open Lines of Communication
Clear and continuous communication with our clients is pivotal in delivering successful outcomes. We prioritize active engagement, taking the time to listen to your insights, feedback, and aspirations.
Solutions Backed by Business Acumen
Beyond technical excellence, we recognize the critical role that business strategy, market fit, and customer experience play in the success of a startup. By donning the hat of a business partner, we delve into your venture’s objectives and market dynamics.
OUR TRACK RECORD
We have a wide-reaching global clientele and influence that extends far and wide.
Crescentic Digital stands as a distinguished name in the realm of website development, maintenance, and servicing. Our unwavering commitment to excellence has earned us the trust and loyalty of clients from across the globe.
- 500+ Projects
- $100K+ Revenue Generated
- 95.3% Client Retention
- 12+Yrs Experience Team
Empowering Excellence Across Industries: Our Diverse Maintenance and Support Solutions
Recognizing the unique nature of every business, we tailor our support services to cater to your specific needs, ensuring your digital assets remain secure, optimized, and up-to-date. With our Comprehensive Maintenance and Support Packages, you can rest assured that your digital ecosystem thrives while you focus on achieving your business goals.
Health Care
Education
Food & Restaurants
Banking
eCommerce
Lifestyle
Sports
Social
Who We Are
When you choose Crescentic Digital for software development, you gain access to a team of seasoned professionals who excel in the latest trending technologies. From web and mobile app development to advanced solutions like AI, IoT, and blockchain, we possess the expertise to craft exceptional software products that propel your business towards success.
We are devoted to driving your digital transformation journey. By harnessing the power of today’s trending technologies and innovative ecosystem, we redefine the future of your enterprise, making it more agile, intelligent, and customer-centric than ever before. Partner with us, and let’s embark on a transformative journey to reshape your business for the digital era.
Do you know why hundreds of customers want to work with us?
Affordable
Pricing
Money Back
Guarantee
World Class
Support
Need Consultation About Your Project?
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FAQ'S
Our maintenance and support packages encompass a comprehensive range of services, including regular updates, security enhancements, troubleshooting, performance optimization, and dedicated technical assistance. We ensure your digital assets remain secure, efficient, and up-to-date.
We understand that each industry has unique requirements. Our support services are adaptable and tailored to address the specific needs of diverse sectors. Whether you’re in e-commerce, finance, healthcare, or any other industry, our experts customize solutions to align with your business goals.
Our technical assistance team is committed to swift response times. Depending on the urgency of the issue, our response time varies, ensuring timely resolution. Critical issues receive immediate attention, while less urgent matters are addressed promptly to minimize disruptions.
Absolutely. We offer a range of support packages designed to accommodate varying budgets and needs. Whether you’re a small business or a large enterprise, our packages can be tailored to align with your resources and priorities, ensuring you receive the right level of support for your digital assets.
