Case Study
Xebec
Industry: E-Commerce (Retail / DTC Brands)
A Custom Shopify Plus Checkout Integration for Seamless Shipping Protection.
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Challenge
Xebex was running shipping insurance through a third-party app (ShipAid) on their Shopify Plus store. Functionally, it worked. Strategically, it didn’t. They were paying a fee on every single order for something that sat right in the middle of their checkout. On top of that, a core revenue and trust element was controlled by an external app they didn’t own, couldn’t fully customize, and had to rely on for updates and stability.
The UI relied heavily on a modern dark-mode aesthetic using "Glassmorphism"—subtle background blurs, multi-layered gradients, and semi-transparent borders. Replicating these CSS effects in Webflow while ensuring they rendered consistently across all browsers (Chrome, Safari, Firefox) presented a significant technical styling challenge.
Solution
As order volume increased, those per-order fees added up fast. The team wanted:
- Full ownership of their insurance logic
- Zero third-party dependency at checkout
- More flexibility without breaking Shopify Plus constraints
- In short, they didn’t want a “plugin workaround” for a critical part of their business.
Results
The impact was immediate and measurable:
- 100% elimination of third-party insurance fees on every order
- Checkout insurance became a fully owned, controllable system
- Fewer edge cases and fewer support tickets related to insurance confusion
- Improved trust at checkout due to transparent, predictable pricing
- Zero reliance on external app updates for a mission-critical flow
- Most importantly, Xebex now has a checkout setup that scales with their order volume instead of taxing it.
Result
Conversion Rate Increased
0%
CTR Improved
0%
Cart Abandonment Reduced
0%
Page Deployment Time Reduced
0%
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